I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships by Michael S. Sorensen.
Negative Self-Talk and How to Change It by Shad Helmstetter.
Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves.
ConCom: Conflict Communication, a New Paradigm in Conscious Communication by Rory Miller.
Литература
Aagaard, Jesper. “Media Multitasking, Attention, and Distraction: A Critical Discussion.” Phenomenology and the Cognitive Sciences 14, no. 4 (October 2014): 885–96. doi:10.1007/ s11097-014-9375-x.
Bailenson, J. N., and Yee N. “Digital Chameleons: Automatic Assimilation of Nonverbal Gestures In Immersive Virtual Environments.” Psychological Science 16, no. 10 (2005): 814–19. doi:10.1111/j.1467–9280.2005.01619.x.
DeWall, Nathan C., and Brad J. Bushman. “Social Acceptance and Rejection.” Current Directions in Psychological Science 20, no. 4 (2011): 256–60. doi:10.1177/0963721411417545.
Goleman, Daniel. Emotional Intelligence: Why It Can Matter More Than IQ. 10th Anniversary Edition. New York, NY: Bantam, 2005.
L&T Direct, and McClelland Center for Research and Innovation. “Emotional and Social Competency Inventory (ESCI): A User Guide for Accredited Practitioners.” Hay Group. June 2011. http://eiconsortium.org/pdf/ESCI_user_guide.pdf.
Mead, George Herbert, and Morris Charles W. Mind, Self, and Society from the Standpoint of a Social Behaviorist. Chicago, IL: University of Chicago Press, 1934.
Miller, William R. Enhancing Motivation for Change in Substance Abuse Treatment. Rockville, MD: Center for Substance Abuse Treatment, 1999.
Montague, Enid, Chen Ping-yu, Xu Jie, Chewning Betty, and Barrett Bruce. “Nonverbal Interpersonal Interactions in Clinical Encounters and Patient Perceptions of Empathy.” Journal of Participatory Medicine 5, no. 33 (August 2013). https://participatorymedicine.org/journal /evidence/research/2013/08/14/ nonverbal-interpersonal-interactions-in-clinical-encounters-and-patient-perceptions-of-empathy/.
Rogers, Carl R., and Farson Richard Evans. Active Listening. Mansfield Centre: Martino Publishing, 1957.
Schmid Mast, Marianne. “On the Importance of Nonverbal Communication in the Physician—Patient Interaction.” Patient Education and Counseling 67, no. 3 (2007): 315–18. doi:10.1016/j. pec.2007.03.005.
Weger, Harry, Castle Gina R., and Emmett Melissa C. “Active Listening in Peer Interviews: The Influence of Message Paraphrasing on Perceptions of Listening Skill.” International Journal of Listening 24, no. 1 (2010): 34–49. doi:10.1080/10904010903466311.
West, Richard and Turner Lynn H. Understanding Interpersonal Communication: Making Choices in Changing Times. 2nd ed. Boston, MA: Cengage Learning, 2010.
Благодарности
Большое спасибо Алексу, маме, Гернис, Кении и Эдди, которые вдохновили меня на создание историй. И огромное спасибо моему редактору Сэму за все наставления, терпение и за то, что был лучшим собеседником в течение всего процесса написания книги!