Книги

Цифровой язык тела. Как построить доверительные отношения и наладить коммуникацию на расстоянии

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Niraj Chokshi, “Out of the Office: More People Are Working Remotely, Survey Finds,” New York Times, February 15, 2017, https://www.nytimes.com/2017/02/15/us/remote-workers-work-from-home.html

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Annalise Knudson, “Teens Prefer Texting to Talking, New Survey Shows,” silive, September 11, 2018, https://www.silive.com/news/2018/09/teens_prefer_texting_to_talkin.html

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Lee Rainie and Kathryn Zickuhr, “Americans’ Views on Mobile Etiquette,” Pew Research Center, December 31, 2019, https://www.pewresearch.org/internet/2015/08/26/americans-views-on-mobile-etiquette/

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Carolyn Sun, “How Do Your Social Media Habits Compare to the Average Person’s?” Entrepreneur, December 14, 2017, https://www.entrepreneur.com/slideshow/306136

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Allan Pease and Barbara Pease, The Definitive Book of Body Language (New York: Bantam Books, 2006), 10.

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Katrin Schoenenberg, Alexander Raake, and Judith Koeppe, “Why Are You So Slow? Misattribution of Transmission Delay to Attributes of the Conversation Partner at the Far-End,” International Journal of Human-Computer Studies 72, no. 5 (May 2014): 477–87, https://doi.org/10.1016/j.ijhcs.2014.02.004

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Здесь и далее – кнопку отключения микрофона стоит использовать, когда в видеоконференции принимает участие большое количество человек. Таким образом не будет создаваться лишних помех во время речи говорящего. Когда настанет ваша очередь, микрофон можно включить (Прим. ред.).

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The Devil Wears Prada, directed by David Frankel (Beverly Hills, CA: 20th Century Fox Home Entertainment, 2006).

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John Suler, “The Online Disinhibition Effect,” CyberPsychology & Behavior 7, no. 3 (2004): 321–26, https://doi.org/10.1089/1094931041291295

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Keith Ferrazzi, “How to Avoid Virtual Miscommunication,” Harvard Business Review, March 31, 2020, https://hbr.org/2013/04/how-to-avoid-virtual-miscommun